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Insurance

customer service support

即刻申请
概览
职位性质 Full-Time
职能 Insurance
行业 Acc & Finance
薪资 MYR 7,000 - 10,000 /Month
公司信息
MNC BPO Insurance
所需技能
  • With 3 - 5 years of CS experience in insurance or financial industry
  • Good knowledge of Healthcare and medical insurance product
  • Good communication skills and professional telephone manner
  • Strong sense of responsibility with high level of integrity and trust
工作职责
  • Handle enquiries through correspondence/email/live chat and provide extra-ordinary service to our customers in a professional and timely manner
  • Address members’ enquiries effectively and maintain satisfactory quality of customer service
  • Make appropriate recommendations to meet customers’ expectation
  • Escalate enquiries when necessary in line with internal guidelines
  • Provide guidance and support to facilitate junior advisors in service delivery and daily operations, resolve complex member enquiries and handle complaints escalated from junior advisors
招聘顾问联系方式
招聘顾问: Rathi Barkavi
手机: +6011-26176278
邮箱: rathi.l@recruitfirst.co
注册号:
HTTPS://ABOUT.RECRUITFIRST.CO/RATHI.L
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