retail & operations assistant manager

概览

公司信息

所需技能

• Diploma/Degree in Business, Retail Management, or related field

• Minimum 3–5 years’ experience in retail operations or store management

• Strong leadership, problem-solving, and communication skills

工作职责

• Retail Operations & Efficiency – Oversee daily store operations, conduct audits, ensure compliance with brand standards, and monitor store performance (sales, inventory, KPIs).

• Sales Strategy & Targets – Set and execute sales targets, support promotional activities, track performance, and provide improvement insights.

• Team Leadership & Development – Support and mentor store managers, identify training needs, conduct performance reviews, and enhance team capabilities.

• Customer Experience – Maintain high customer service standards, analyze feedback, and support loyalty/retention programs.

• Inventory Management – Monitor stock levels, coordinate with supply chain, and ensure product availability.

• Cross-Functional Collaboration – Work with marketing, visual merchandising, and HR to align promotions, recruitment, and training.

• Budget & Financial Support – Assist in managing budgets, controlling costs, and preparing financial/sales reports.

• Store Expansion – Support new store openings, ensuring operational readiness and smooth launches.

• Market & Competitor Insights – Track competitors, monitor market trends, and share insights to guide strategy.

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