Overview
| Offices | Singapore |
| Job-type | Contract |
| Industries | |
| Salary | SGD 3,000 /Month |
Who you'll be working for
GEWhat requirements you'll need to be eligible
Location: 200 Changi Road
Duties:
• Attend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner
• Resolve customers’ / financial representatives’ complaints and problems at first touchpoint resolution with good closure
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
• Ensure effective and timely follow-up as promised to customers / financial representatives
• Assess appeals and put up recommendation to Managers/Head/HOD
• Perform additional or overtime duties during operational exigencies when required
• Assist with ad-hoc initiatives/projects when delegated by management
What you'll be doing on the job
Location: 200 Changi Road
Duties:
• Attend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner
• Resolve customers’ / financial representatives’ complaints and problems at first touchpoint resolution with good closure
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
• Ensure effective and timely follow-up as promised to customers / financial representatives
• Assess appeals and put up recommendation to Managers/Head/HOD
• Perform additional or overtime duties during operational exigencies when required
• Assist with ad-hoc initiatives/projects when delegated by management
Consultant Contact
| Posted by: | Crystal Soh Bao Ling |
| Phone: | +65 80284202 |
| Email: | crystalbl.soh@recruitfirst.co |