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Overview
Offices Singapore
Job-type Contract
Industries
Salary SGD 3,000 /Month
Who you'll be working for
GE
What requirements you'll need to be eligible
Location: 200 Changi Road 
Duties:
•  Attend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner
•  Resolve customers’ / financial representatives’ complaints and problems at first touchpoint resolution with good closure
•  Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
•  Ensure effective and timely follow-up as promised to customers / financial representatives
•  Assess appeals and put up recommendation to Managers/Head/HOD
•  Perform additional or overtime duties during operational exigencies when required
•  Assist with ad-hoc initiatives/projects when delegated by management
What you'll be doing on the job
Location: 200 Changi Road 
Duties:
•  Attend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner
•  Resolve customers’ / financial representatives’ complaints and problems at first touchpoint resolution with good closure
•  Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
•  Ensure effective and timely follow-up as promised to customers / financial representatives
•  Assess appeals and put up recommendation to Managers/Head/HOD
•  Perform additional or overtime duties during operational exigencies when required
•  Assist with ad-hoc initiatives/projects when delegated by management
Consultant Contact
Posted by: Crystal Soh Bao Ling
Phone: +65 80284202
Email: crystalbl.soh@recruitfirst.co
Sound interesting?
Apply!