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Customer Service

customer service representatives  (airline)  june

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Overview
Offices Singapore
Job-type Full-Time
Job Category Customer Service
Industries Services
Salary SGD 2,100 - 3,200 /Month
Who you'll be working for
BPO
What requirements you'll need to be eligible
Requirements:
Strong time management skills and amenable to work rotating shifts.
No experience are welcome to apply.
What you'll be doing on the job
Position Title: CUSTOMER SERVICE REPRESENTATIVES  (AIRLINE) 
Working Location: Bedok
Working Hours: Rotational shift varies from 7:00 AM to 11 PM (5 days per week including weekend and public holiday; 8 to 9 hours per shift; 44 hours per week)
Salary Remuneration: up to S$3200 (Basic Salary) + Shift Allowance (S$5 for shift start between 7 AM to 7:55 AM; S$10 for shift start from 12 PM onwards + KPI allowance up to S$300
Responsibilities:
Handle inbound calls of current and prospective members in respect to Airline industry.
Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
Maintain member accounts whenever there are changes in their profiles.
Advise on latest promotions and mechanics including send programme related collaterals and forms.
Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
Meet daily KPI requirement.
Top reasons to work here:
• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Be coached and mentored by experts in your field
• Join a global company with 26 years of experience and 340+ industry awards
Requirements:
Strong time management skills and amenable to work rotating shifts.
No experience are welcome to apply.
WhatsApp to apply: 98254517 Or you may:
Email your resume to : gracelynje.teo@recruitfirst.co
Only shortlisted candidates will be informed
Gracelyn Teo Jia En | R21101213
RecruitFirst Pte Ltd | EA13C6342
Consultant Contact
Posted by: Gracelyn Teo Jia En
Phone: 98254517
Email: gracelynje.teo@recruitfirst.co
Reg No: R21101213
Sound interesting?
Apply!