Customer Service

customer relations officer

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Offices HK Island - Eastern
Job-type Full-Time
Job Category Customer Service
Industries Services
Salary HKD 17,000 - 20,000 /Month
Who you'll be working for
International Retail Group
What requirements you'll need to be eligible
  • Good in Mandarin, fluent in Cantonese and English
  • 3 years of experience in Customer Service field
  • Experience on handling complaints and call center
  • Education: Post-Secondary
What you'll be doing on the job
  • Address customer's enquiries, concerns and complaints over the phone or in person according to service standards provided by Company 
  • Act as a coordinator between customers, brands, corporate boutiques, franchises, retailers and all CS teams.
  • Handling incoming call and email from general hotline and general email
  • Perform outgoing calls and emails, follow up after-sales services for customers 
Consultant Contact
Posted by: Sherry Lio
Phone: 37023576
Sound interesting?