collection officer

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Degree holder and Diploma holder with collection or banking experience
• Must be open/flexible to OT when required
• Possess strong written, interpersonal and effective negotiation skills
• Meticulous, firm, tactful and customer service oriented
• Proficient in Microsoft software
• Knowledge in the litigation process is preferred; Prior collection experience preferred
• Ability to thrive in a fast-paced working environment and achieve individual / team targets
• Relevant tertiary or Diploma qualification
• At least 2-3 years of Collections experience. Fresh graduates may also apply.

What you'll be doing on the job

• To call and follow up on delinquent consumer and corporate accounts. In the management of the portfolio, the officer must ensure collection efforts are in compliance with regulatory and corporate requirements.
• Able to recommend and execute appropriate collection / legal / restructuring actions for recovery of debt and minimise credit losses.
• To manage and achieve daily productivity standards in terms of call attempts; contacts and payments made by customers.
• Additional projects and tasks may be assigned.

Consultant Contact