contract customer service assistant

Overview

Who you'll be working for

What requirements you'll need to be eligible

• N/O/A levels/Nitec/Diploma & above
• Prior customer service or retail experience
• A team player and possess a pleasant disposition
• High self-initiative and attentive to details
• Required to work on 6 days rotating shifts including weekends and Public Holidays
• Must be computer literate, customer oriented with good communication and interpersonal skills

What you'll be doing on the job

• Managing of the Customer Service Counter
• Provide customer service and attend to shopper’s enquiries. Handling of customers’ enquiries, feedback and complaints
• Interacting and promoting mall programmes to retailers
• Other duties:
• Assist in the execution of the mall’s promotions and events
• Upsell the Loyalty program
• Educate mall retailers on eVoucher acceptance
• Managing partners’ loyal programme redemptions
• Handling of administrative duties
• Any other task as assigned by immediate supervisor/management

Consultant Contact