business support - credit ops team

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Basic working knowledge in accounting and GL in a related field
• Advantageous to have experience in handling accounts work using an internal accounting system
• Able to work under very fast paced environment
• Competent in Microsoft Excel

What you'll be doing on the job

Secured Loan Servicing Team

• Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.
• Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.
• Prepare instructions, payment, advices & notification letters to customers/law firm
• Perform imaging, indexing and filing of collateral documents
• Perform reconciliation of General ledger accounts, transactions & documents
• Review & update system reports on daily, weekly and monthly basis.
• Handle filing of source reports & media and arranging for archival.
• Handle customer / lawyer’s enquiries

Other expectations:

• Ensure all requests are processed within specified Service standard, timely and accurately
• Manage ad-hoc project assigned by Team Manager
• Escalate any discrepancy / deviation to the Team Manager
• Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk
• Ad hoc duties as assigned

Consultant Contact