senior officer – credit management

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Customer Focus
• Good Team Player & Result Driven
• Has integrity in her/his area of work
• Independent, Responsible & Committed
• Able to multi task and work on demand
• Skills/Technical Ability Required:
• Knowledge in Microsoft Words, Excel & PowerPoint
• Good Interpersonal and Communication Skills
• Good Analytical Skills           
• Good Negotiation Skills
• Good Writing Skill

What you'll be doing on the job

• Call Customer to remind on overdue payment (Provide information of payment amount and due date to minimize risk exposure)
• Negotiate with customer on repayment if they are unable to fulfill payment obligation
• Attending to customer’s account enquiries and rendering prompt services on their request
• Follow up with customer via various communication tools (E.g telephone, sms, letters etc)
• Update conversation with customer in collection system
• Working together with supervisors in solving irregular cases

Consultant Contact