Real Estate

temp executive, customer experience & operations, digital platform

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Offices Singapore
Job-type Contract
Job Category Real Estate
Industries Property
Salary SGD 2,800 - 3,500 /Month
Who you'll be working for
Real Estate Developer
What requirements you'll need to be eligible
  • Diploma in Operations or equivalent with at least 3-4 years of relevant working experience
  • Strong proficiency in Microsoft Word, Excel & Powerpoint
  • Fast and independent with strong analytical and problem-solving abilities
What you'll be doing on the job
  • Monitoring and managing the entire customer service process
  •  Resolving customer issues brought to our attention in a timely and effective manner
  • Creating procedures and policies for effective customer service
  • Liaising with other functions such as marketing, business development and partnership to align customer service goals and initiatives
  • Proactively review customer journeys to identify opportunities for improvements to achieve excellent customer experience
  • Create presentations, training materials and conduct trainings / briefing sessions to on-site and off-site operations team
  • Continuously embrace technology and innovation to simplify or automate tasks for operation processes to drive cost savings and efficiency
  • Ensure that Standard Operating Procedures (SOPs) are kept updated
  • Provide administrative support and perform ad-hoc duties as assigned
Consultant Contact
Posted by: Janet Ong
Phone: +65 9008 0589
Reg No: R1328453
Sound interesting?