Contact Centre (Backend)

customer care executive (mom cc)

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Offices Singapore
Job-type Full-Time
Job Category Contact Centre (Backend)
Industries Contact Centre
Salary SGD 2,500 - 2,600 /Month
Who you'll be working for
Call Centre
What requirements you'll need to be eligible
  • MUST be comfortable to take high volume of calls, 40 to 50 calls per day
What you'll be doing on the job
  • Handle calls and emails professionally and with empathy 
  • Actively listen to customers to identify their needs and proffer recommendations/solutions suitable in meeting such needs
  • Ability to recognise Crisis call and react immediately, yet calmly, to crisis situations and quickly build rapport with the callers and report to supervisors for further action
Consultant Contact
Posted by: Fiona Leow
Phone: 8338 3121
Reg No: R21100211
Sound interesting?