quality checker team lead (senior associate)

Overview

Offices	Singapore
Job-type	Full-Time
Job Category	Logistics
Industries	Services
Salary	SGD 4,000 - 4,400 /Month

Who you'll be working for

Responsible for managing a team of quality checkers and driving the team in meeting the Bank’s service levels. He/she should oversee the end to end process in the quality checker team which includes planning, organizing and coordinating activities and resources within the team.

What requirements you'll need to be eligible

• Minimum Diploma in any field
• Minimum 3 years of people managing experience
• Willing to commit 5.5 days’ work week
• Comfortable working in production environment
• Comfortable working with computers and systems
• Team player & detail oriented person
• Able to work in a fast paced environment
• Mature in thinking
• Highly organized and disciplined
• Customer-oriented
• Excellent communication skills 

What you'll be doing on the job

• Accountable for productivity and quality of work performed by the Quality Checker team.
• Identify and escalate critical issues to the Head of Operations.
• Drive the Quality Checker team in meeting the Bank’s service levels.
• Performing end day reconciliation for internal reporting
• Drive new processes and streamline existing processes to achieve efficiency in the team
• Ensures all jobs are completed according to targets and coordinate closely with the various teams in Production to assist in resolving any quality related production issues

Consultant Contact

Posted by:	Varick Lee Zhao Yi
Phone:	+65 81579715
Email:	varickzy.lee@recruitfirst.co
Reg No:	R2197221 HTTPS://ABOUT.RECRUITFIRST.CO/VARICKZY.LEE