fraud risk management, retail banking - 2465

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Diploma or Degree in any discipline (fresh graduates are welcome to apply)

• Strong attention to detail and good analytical skills

• Comfortable with shift work, including weekends and public holidays (rotational basis)

• Good communication skills to liaise with merchants and cardholders

• Able to work under pressure in a fast-paced environment

• Proficient in Microsoft Office

• Interest in fraud detection, card operations, or financial services will be a plus

What you'll be doing on the job

• Authoriser’s primary job responsibilities include providing card authorization services to
  merchants, acquiring banks and cardmembers.
• Authoriser will also perform account review and transaction processing for all in-house
  customer added value programs such as Balance Transfers, Instalment Payments, etc.
• For fraud monitoring, Authorisers are trained and tasked to identify and analyse the
  credit card fraud trend and cases.
• Authorisers will communicate with merchants and cardholders to ensure customer
  account safety and prevention of losses.
• Authoriser will also assist the Fraud Management Team in their investigation and
  provide input on the possible causes, methods and process of fraud activities.
• Monitoring and follow up for temporary blocked card due to suspicious transactions and
  credit master attack CarZ replacements and reporting 

Consultant Contact