asd - customer engagement officer, 2362

Overview

Who you'll be working for

What you'll be doing on the job

• Primary focus of handling customer’s queries such as Penalty Fees, Annual Fees or Banking needs and the ability to cross sell Unsecured Retail Banking Products via Inbound / Outbound Calls.
• Required to perform the task in accordance with the bank’s standards to maintain premium service quality and perform sales cross sell to customers
• Achievement of Daily / Weekly / Monthly Sales Targets.
• Possess a sales-focused attitude with a willingness to service customers.
• Ability to recommend and persuade customers with regards to unsecured retail banking products.

To follow up on income documents and any other relevant documents required for application submission.

Consultant Contact