field application engineer

Overview

Job-type	Full-Time
Job Category	IT - Security
Industries	IT
Salary	KRW 1 /Month

Who you'll be working for

글로벌 산업용 솔루션 기업에서 산업 자동화·임베디드 응용 분야 고객을 담당할 FAE를 채용 중에 있습니다. 유관 경험을 보유하신 분들의 많은 관심 부탁드립니다.

What requirements you'll need to be eligible

1. Bachelor's degree in Electronics, Electrical Engineering, Science, Information Management, or related
fields.
2. Minimum of 10 years’ experience in a related AE or FAE role. Understanding of Embedded systems,
Industrial PC is a plus.
3. Strong knowledge of electronic circuits and x86 computer hardware and software architecture.
4. Fluent in English or Chinese (spoken and written).
5. Exceptional communication and interpersonal skills, with the ability to build relationships with
customers and collaborate effectively with internal teams.
6. Ability to work both independently and as part of a team, manage multiple tasks, and meet sales
targets.
7. Strong analytical and learning skills

What you'll be doing on the job

1. Pre-sale Support: Assist in the assembly and testing of samples before sales. Help customers with the
installation, configuration, and upgrading of systems and applications. Conduct technical training and
transfer essential application knowledge to ensure smooth product integration.
2. Post-sale Technical Support: Address and clarify customer needs and issues via phone, email, and onsite support. Provide appropriate solutions and recommendations to ensure a positive user
experience.
3. Customer Relationship Management: Proactively understand and respond to customer needs and
feedback. Follow up on technical support cases to ensure issues are fully resolved.
4. Responsible Products: Provide support for ADLINK modular computer products (ARM & x86), AI
module products (Nvidia & Intel), and other related products (e.g., Panel PC, Compact PC).
5. Test Industrial computer/Machine Vision/Motion Control/Embedded System
6. Support for technical and quality issues
7. Technical support between Korea customers and the HQ(Taiwan).
8. RMA/DOA repair process 

Consultant Contact

Posted by:	Tony Kim
Phone:	+82 10-4510-9029
Email:	tony.kim@recruitfirst.co
Reg No:	HTTPS://ABOUT.RECRUITFIRST.CO/TONY.KIM