telesales

Overview

Who you'll be working for

What requirements you'll need to be eligible

·        Best to come with BCP/PGI certification

·        Min Nitec holders

What you'll be doing on the job

• To promote and conduct Telemarketing sales for general insurance products over the phone to new and existing customers
• To upsell/cross-sell the company’s products and services proactively when opportunity arises
• To understand customer’s needs and make appropriate product recommendation 
• To achieve Key Performance Indicators including sales, quality and operational standards.
• Consistently maintaining our highly ethical and professional approach to all current and prospective clients
• To resolve customers’ problems, feedback and complaints by applying appropriate skills 
• To feedback customer’s concerns to Team Manager for improvement 
• To maintain amicable working relationship with Call Center colleagues and business partners 

Consultant Contact