trade services operations specialist

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Bachelor's degree in Business Administration, Operations Management, or related field, with a minimum of 10 years of relevant experience in trade operations.

• In-depth understanding of trade finance products and instruments, global trade regulations, and banking best practices, including ICC rules (UCP, URC, ISBP, ISP, URDG).

• Prior experience with complex or structured trade transactions is highly desirable.

• CDCS qualification would be an advantage.

• Strong knowledge of AML/sanctions and experience in preliminary transaction screening is preferred.

• Detail-oriented and well-organized; able to manage multiple tasks and perform effectively under pressure.

• Team player with strong customer service mindset and excellent interpersonal and communication abilities.

• Familiarity with operational risk management and ability to detect potential red flags or anomalies.

• Proficient in trade finance systems and experienced in project improvement initiatives.

• Fluent in both written and spoken English and Chinese, including Putonghua.

• Strong analytical, negotiation, and communication skills.

What you'll be doing on the job

• Support the Team Lead in overseeing daily operations, including the verification of various import and export trade and fund-instrument transactions such as accounts receivable financing, factoring, and processing of non-trade instruments (e.g., Bonds, Guarantees, Standby L/Cs).

• Handle customer inquiries related to trade finance and documentary transactions.

• Provide operational support to Relationship Managers.

• Deliver efficient customer service to meet the daily needs of corporate and institutional clients.

• Review and verify trade documents presented under Letters of Credit (LC) in accordance with UCP and other international trade standards.

• Ensure all transactions adhere to internal and external policies, regulatory requirements, and service level standards.

• Participate in reviewing internal policies/guidelines and support ad hoc tasks, projects, and cross-team collaboration as assigned by management.

Consultant Contact