Overview
|
Job-type |
Contract |
|
Job Category |
Biotechnology |
|
Industries |
Healthcare, Admin/HR |
|
Salary |
MYR 4,500
- 6,500
/Month
|
Who you'll be working for
An American-based leading global life sciences company.
What requirements you'll need to be eligible
-
4 years of experience in HR operations or shared services in APAC environment.
-
Strong track record of delivering high‑quality HR support in a fast‑paced shared services environment.
- Advanced proficiency with HR systems (Workday) and case management tool (ServiceNow).
- Ability to balance case ownership with team‑level responsibilities.
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Associate degree or equivalent experience; bachelor’s degree preferred.
-
Detail-Oriented and Process-Driven, with a continuous improvement mindset and a proven ability to identify and implement scalable enhancements.
What you'll be doing on the job
We are seeking a dynamic and adaptable HR APAC Operations Specialist to join our APAC HR Shared Services team based in either Malaysia or Indonesia. This role will be instrumental in supporting the Senior Manager, HR Shared Services – APAC based out of Singapore to deliver a seamless and impactful employee experience across the APAC region, including India, Bangladesh, Singapore, Australia, New Zealand, Philippines, Korea, Malaysia, Vietnam, Thailand, Indonesia, Hong Kong, Taiwan, and Japan across multiple operating companies.
As part of our transition to a Center of Excellence model for shared services, this position offers a unique opportunity to contribute to the evolution of our HR operations. We are looking for a proactive individual who thrives in dynamic environments and is comfortable navigating through ambiguity.
The HR APAC Operations Specialist is responsible for onboarding and offboarding, benefits, policy creation, and process improvement for associates and other programs covering the entire associate life cycle.
This position will work with the global/APAC HR team, including HR Business Partners, Talent Management, and Talent Acquisition team, as well as with cross-functional partners like IT, Payroll, and Facilities.
In this role, you will have the opportunity to:
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Independently resolve standard and moderately complex HR transactions and inquiries, including escalations.
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Serve as a subject matter resource for Tier 1 processes, policies, and systems.
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Apply advanced judgment to assess issues, determine appropriate resolution paths, and escalate high‑risk matters as needed.
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Identify trends, recurring issues, and improvement opportunities within Tier 1 operations.
- Document HR Standard Work for key processes. This will ensure consistency, efficiency, and compliance across our HR operations, laying a strong foundation for our upcoming transformation
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Ability to support payroll management for APAC countries and ensure management of our compliance, payroll, benefits, etc. vendors effectively
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Maintain accurate associate data in Workday including, but not limited to, new hire information, termination details of associates, updating organizational structure changes, and ensure all processes are executed in accordance with government regulations and local labor laws
Consultant Contact
Sound interesting?
Apply!
