Minimum 5 years of working experience in store management level
What you'll be doing on the job
Substitute/Replace Boutique Manager while his/her absence.
To maintain a respectable appearance while on duty according to Company’s regulation.
To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism.
To ensure all staff maintain and present themselves in accordance to standards of the Company.
To provide guidance and assistance to junior staff in all processes.
Participate actively to develop new sales opportunities and client relationship development in line with individual and team objective.
Provide optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors, ensuring first class customer service.
In depth product knowledge and prices, first point of contact for guidance of knowledge to rest of the team.
To assist the Boutique Manager by leading and coaching the team in all aspects.
Contribute to the development of staff and motivate the team to hit individual and overall goals using strategies in line with the company’s objectives.
Take charge of staff and operation planning by managing monthly staff roster.
Manage new hire by implementing appropriate training plans.
Oversee the administration and operational support on daily task and marketing events, ensure all are well documented.
Assist Boutique Manager to monitor performance and propose for improvement.