e-commerce assistant manager

Overview

Who you'll be working for

What requirements you'll need to be eligible

Qualifications 

• At least +5 years in eCommerce field is required 
• Proven experience managing 4+ marketplace channels. 
• Expertise in multi-calendar and simultaneous promotion management. 
• Strong negotiation and relationship-building skills with platform stakeholders. 
• Agency management experience with a focus on efficiency and SLA compliance. 
• Data-driven decision-making skills (Excel, BI tools, funnel analysis). 

Preferred 

• Experience in fashion, retail, or luxury categories. 
• Track record of brand-building partnerships beyond discounting. 
• Business-level English for global collaboration.

What you'll be doing on the job

Primary Purpose:

This position serves as the strategic owner of external marketplace channels, driving 
growth and brand presence across multiple platforms.

The role combines commercial strategy, operational excellence, and relationship management to ensure our brand stands out in highly competitive environments. Success requires balancing short-term performance goals with long-term brand equity, leveraging data-driven insights, and fostering partnerships that create differentiated customer experiences.

Acting as the central orchestrator, this role aligns cross-functional teams, external partners, and agencies to deliver seamless execution and sustainable revenue growth. 

Key Responsibilities 

1. Channel Management & Growth 
• Manage and optimize performance across multiple marketplaces (e.g., LotteON, SSG, Hmall, Naver Shopping). 
• Develop and execute channel-specific strategies for assortment, pricing, promotions, and content. 

2. Promotion & Calendar Management 
• Build and maintain an integrated multi-channel promotion calendar for launches, seasonal campaigns, and special events. 
• Coordinate cross-functional teams (Merchandising, CRM, Media, Logistics, CS) to ensure flawless execution. 

3. Partnership & Business Development 
• Drive regular business negotiations with MDs and platform managers to secure visibility slots, joint marketing opportunities, and branded experiences. 
• Establish strategic partnerships that enhance brand equity and deliver incremental revenue without relying on discounts. 

4. Agency Management 
• Oversee operational agencies, ensuring SLA compliance, quality control, and process optimization. 
• Implement standardization and automation to improve turnaround time and reduce errors. 

5. Performance & Analytics 
• Operate KPI dashboards to monitor sales, traffic, conversion, and exposure metrics. 
• Conduct post-campaign analysis and apply insights to future initiatives. 

6. Brand Governance 
• Ensure adherence to brand guidelines, pricing policies, and content quality standards. 
• Manage customer experience and mitigate operational risks. 

Consultant Contact