Overview
|
Offices |
Singapore |
|
Job-type |
Full-Time |
|
Job Category |
Customer Service |
|
Industries |
Services |
|
Salary |
SGD 3,000
- 3,600
/Month
|
Who you'll be working for
Banking Industry
What requirements you'll need to be eligible
- Min Diploma / Degree
- Prior Customer Service / Home Loan Processing / Home Loan Sales / Home Loan Retention is a plus
What you'll be doing on the job
· Implement Home Loans retention strategy by engaging customers over the phone with effective retention packages.
· Ensure prompt turnaround for all service requests received pertaining to repricing and restructure of credit facilities.
· Active follow through all service request and retain customers
· Have face-to-face meeting with customers to walk through terms in Letters of Offer as and when needed
· Prepare management excel reports and dashboard and any other tasks as and when assigned.
· As there is emerging trend towards the use of data insights and digitalisation, there is a need to constantly leverage on technology solutions that break traditional ways. Hence one may involve in adhoc projects on process improvement or digitalisation.
Consultant Contact
Sound interesting?
Apply!
