email enquiries specialist

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Excellent written communication skills
• Strong organizational abilities and attention to detail
• Previous experience in customer service or administrative roles preferred
• Proficiency with email platforms and basic office software
• Ability to work independently and under time constraints

What you'll be doing on the job

• Respond promptly and courteously to all incoming email enquiries
• Gather necessary information from internal teams to provide accurate responses
• Maintain organized records of correspondence
• Escalate complex or urgent issues to appropriate personnel as needed
• Support the creation and updating of response templates and FAQs

Consultant Contact