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Insurance

customer service support

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Overview
Job-type Full-Time
Job Category Insurance
Industries Acc & Finance
Salary MYR 7,000 - 10,000 /Month
Who you'll be working for
MNC BPO Insurance
What requirements you'll need to be eligible
  • With 3 - 5 years of CS experience in insurance or financial industry
  • Good knowledge of Healthcare and medical insurance product
  • Good communication skills and professional telephone manner
  • Strong sense of responsibility with high level of integrity and trust
What you'll be doing on the job
  • Handle enquiries through correspondence/email/live chat and provide extra-ordinary service to our customers in a professional and timely manner
  • Address members’ enquiries effectively and maintain satisfactory quality of customer service
  • Make appropriate recommendations to meet customers’ expectation
  • Escalate enquiries when necessary in line with internal guidelines
  • Provide guidance and support to facilitate junior advisors in service delivery and daily operations, resolve complex member enquiries and handle complaints escalated from junior advisors
Consultant Contact
Posted by: Rathi Barkavi
Phone: +6011-26176278
Email: rathi.l@recruitfirst.co
Reg No:
HTTPS://ABOUT.RECRUITFIRST.CO/RATHI.L
Sound interesting?
Apply!

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