Preferably 1 year of work experience in customer services within the education sector
What you'll be doing on the job
Manage monthly attendance monitoring and tracking across multiple modules and class groups.
Handle the creation of sales orders and the processing of student contracts for remodule, resumption, and transfer cases.
Ensure the accuracy of student records, contract documentation, fee arrangements, and administrative processes while liaising with internal departments to facilitate seamless student progression and compliance with organisational policies and procedures.
Coordinate and facilitate module evaluation exercises for all full-time EDP programmes by conducting class visits and engaging directly with students to achieve high participation rates.