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Salary Trends & Market Intelligence: Healthcare Industry – Singapore

Industry Insights For Employers
07 Jun 2022
Salary Trends & Market Intelligence: Healthcare Industry – Singapore

Change Is Here To Stay

It’s been 2 years since the first wave of COVID-19 hit Singapore’s shores. Through lockdowns, travel restrictions, and vaccination rollouts, the country has adapted to the ever-changing situation and understood that what we once thought would come to pass is here to stay for the long run.

While COVID-19 has impacted almost every aspect of our lives, it has undeniably left an indelible mark on the healthcare industry. Coupled with Singapore’s newest Healthier SG plans to cater to an ageing population, the industry has undergone and is expected to continue seeing a change in terms of hiring practices and diversification of healthcare-roles.

Having brought to the forefront the importance of healthcare workers, the pandemic has emphasized the hard work and risk that these professionals put themselves in. As the world works towards new ways to combat the virus, it has become evident that healthcare is an industry that will always be in demand.

Contrasted with other industries that were forced to come to a standstill when the pandemic struck, many people are turning towards healthcare-related jobs because of an increased passion and realisation of its importance, as well as an understanding that the industry is not limited to just doctors and nurses, it also includes a whole host of ancillary and allied health professionals such as pharmacists, phlebotomists, therapists etc, that are as instrumental to a country’s healthcare system.

A New Standard In Salaries For Temps

Singapore’s healthcare industry was quick to respond to changes in the DORSCON level and started making use of recruitment companies to begin hiring en masse early. An interesting point to note is the way the healthcare industry has influenced the increase in pay rates for temporary jobs.

During the height of the pandemic, when Safe Entry check-ins were compulsory and temperature screeners in high demand, the average salaries for hourly-rated roles rose to $15/ hour, due to the perceived risk that they carried. This caused employers in other industries to consider raising their hourly rates, just so that they could keep their salaries competitive. Some companies responded with a 50% increase in salaries offered, while those who decided to stick to the pre-COVID standards found themselves having to settle with choosing from a shrinking pool of candidates. Despite the decrease in COVID-related temporary jobs, candidates will continue to expect raised rates from all employers across the board.

Consider These When Hiring

1. FAST-PACED VISUALS MEDIUMS

Platforms such as Instagram, TikTok and Telegram have become the new job portals. Talents are drawn to roles that are marketed to them, much like how a consumer brand markets their products. The eye-catching visuals coupled with short, to-the-point messaging is aligned with how today’s generation prefers to consume information.

2. 360-DEGREE EXPERIENCE

For fresh graduates or those early in their career, consider packaging a role as 360-degree Management Trainee Program if the environment allows for it. A role that provides a holistic space to contribute and learn could potentially attract promising talents who are looking for more than just a run-of-the-mill job.There has also been an increase in group, scenario-based, or ‘activity day’ interviews, which help companies understand a candidate’s thought processes and teamwork abilities more thoroughly.

3. TRANSFERRABLE SKILLSETS

While it is common for companies to prioritise hard skills as a requirement for hiring, it might be better to place the emphasis on transferrable skillsets instead. Work towards devoting time and resources to building technical skillsets from the ground up after an employee has joined the company. This ensures that incumbents have the right attitude and mindset to learn and grow, and might increase company loyalty as well once they see that their career growth is being taken care of.

Career Considerations Of Healthcare Professionals

  • Competitive remuneration and benefits package that includes family care leave, COVID-19 Healthcare Award special bonuses
  • Commemoration of special appreciation days, such as Nurses Day
  • Additional perks and benefits such as gyms and childcare services on premise
  • Location of work
  • Remote work arrangements and flexible working hours

Work With A Recruiter

Despite recent challenges, it is hard to deny that the job market is shifting to become one where job seekers now have a wealth of information and choices at their fingertips. Companies need to ensure that they stand out from competitors so as to attract the best talent.

A disciplined hiring process, as well as constant contact with other thought leaders, headhunters and prominent figures in the Human Resource field will help you stay abreast of trends in your industry. The past few years have taught us to embrace change, and we must continue to do so in order to build a team of highly skilled professionals who can work together to achieve organisational goals.

Salary Guide

JOB TITLE EDUCATION QUALIFICATION REQUIREMENTS YEARS OF INDUSTRY EXPERIENCE SALARY (SGD)
Healthcare Assistant/Porters PSLE 1-2 years $1,300 – $1,800
Senior/Patient Service Associate GCE N/O-Level to Diploma 1-2 years $1,600 – $2,400
General Administrative Roles (Corporate, Operational – Admin & Ancillary) GCE N/O-Level to Diploma 1-3 years $1,600 – $2,400
Senior Level General Administrative Roles (Corporate, Operational – Admin & Ancillary) GCE N/O-Level to Diploma 4 years and above $2,400 – $3,500
Executive (Corporate,

Admin & Ancillary Vacancies)

Degree 1-5 years $3,000 – $4,500
Senior Executive (Corporate,

Admin & Ancillary Vacancies)

Degree 5 years and above $4,000 – $5,000
Assistant Manager (Corporate,

Admin & Ancillary Vacancies)

Degree 5 years and above $5,000 – $5,500
Social Work Assistant GCE A-Level, NITEC/Higher NITEC/Diploma 1-2 years $1,700 – $2,500
Medical Social Worker Degree 1-2 years $3,300 – $4,200
Therapy Assistant NITEC/Higher NITEC/Diploma 1-2 years $2,000 – $2,400
Pharmacy Assistant/Technician Diploma 1-2 years $2,200 – $2,400
Pharmacists, Medical Lab Technologists Degree 1-2 years $3,300 – $4,200

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