it / operations support

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Education Level: Bachelor’s’ Degree
• Field of Study: Computer Science related
• Skills: Microsoft Operating Systems / IT Network knowledge / Programming / Power point presentation/ Microsoft Operating Systems
• At least 3 years experience in handling end user IT support with minimum knowledge of networking, operations, and project implementations in a production environment
• Experience in audit support on IT / Operation
• Language: English
• Candidate must be comfortable working in Production environment
• Willing to work on weekends / be on standby
• Physically fit

What you'll be doing on the job

• Responsible for fronting audit with external parties
• Responsible to liaise with internal customers for technology related questions
• Automate Production processes with technological advancements.
• Provide IT troubleshooting support to operation staff.  
• Responsible to supervise and manage IT vendor or security contractor and other vendor on related function in the department
• Responsible to plan, coordinate & monitor audit schedule or support from auditors and banks. To ensure all information required are submitted timely.
• Assist to ensure logical and physical security are setup and installed adequately in main and bcp site
• Assist to monitor and ensure any email correspondence from banks / auditors or supporting department are promptly replied and managed  
• Assist senior to attend IT related conference call.
• Plan & implement with latest MS or Oracle updates,  with a schedule backup & restore from main to BCP site
• Ensure IT documents and work instruction from various group are up to date on a yearly basis
• To maintain efficient, cost effective and highly resilient production systems (System Infrastructure and Applications).
• To review any manual process and perform automation with efficiency & perform prompt schedule in MS / Oracle patching / all related Networking devices
• Perform hardware and software inventory checks on all EOL/EOS devices on a regular basis

Consultant Contact