field service technician (perm)

Overview

Who you'll be working for

What requirements you'll need to be eligible

• GCE ‘N’ / ‘O’ level/Diploma holder
• Class 2B License or Class 3 Driving license (Both minimum 2 years)
• Work on Weekends as per work schedule/overtime if require
• A team player and able to work independently with minimum supervision
• On job training will be provided.

What you'll be doing on the job

• Support the preparation and deployment of terminals
• Support the retrieval and replacement of terminals
• Support fault call servicing
• Perform the configuration and download the parameter in accordance to the merchant’s requirement
• Upgrading of company terminals on-site.
• Briefing of Merchant on usage of company terminals, and queries by the merchant on the functionalities of the payment terminals
• Troubleshoot and Service terminals on-site, including ECR connectivity issue, network related issue, and transaction error
• Other ad-hoc duties as assigned by supervisors requirements
• Role needs interaction with mandarin speaking merchants, proficiency in mandarin will be an advantage

Consultant Contact