customer service associate

Overview

Who you'll be working for

What requirements you'll need to be eligible

• GCE’O’ Levels and above 
• Preferably with 1 or 2 years’ working experience in similar capacity 
• A team player and possess a pleasant disposition 
• High self-initiative and attentive to details 

What you'll be doing on the job

• Roving duties of the mall which includes common areas and retail spaces to ensure areas are well maintained.
• Provide timely and accurate clarification and advice to enquiries from the public 
• Handling of customers’ feedback and complaints 
• Perform paging and in-house announcement based on the standard guidelines 
• Receiving in-coming calls and making out-going calls 
• Handling and administering of lost and found items 
• Assist in the execution of the mall’s promotions and events 

Consultant Contact