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Corporate Finance/Investment

customer support agent

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Overview
Job-type Contract
Job Category Corporate Finance/Investment
Industries Acc & Finance
Salary MYR 3,500 /Month
Who you'll be working for
The client is a Singaporean-based payment gateway provider.
What requirements you'll need to be eligible
  • Good written English.
  • Fluency in Chinese or Bahasa Indonesia. 
What you'll be doing on the job
  • Respond to customer inquiries via CRM platform in a timely, accurate, and professional manner (email & live chat). 
  • Master the company's product knowledge base to provide correct solutions.
  • Triage incoming tickets and route complex technical issues to the appropriate internal teams.
  • Maintain a high customer satisfaction rating (CSAT) by ensuring every user feels heard and valued. 
Consultant Contact
Posted by: Natasha Leong
Phone: +6013-366 0899
Email: natasha.leong@recruitfirst.co
Reg No:
HTTPS://ABOUT.RECRUITFIRST.CO/NATASHA.LEONG
Sound interesting?
Apply!