Overview
|
Job-type |
Contract |
|
Job Category |
Corporate Finance/Investment |
|
Industries |
Acc & Finance |
|
Salary |
MYR 3,500
/Month
|
Who you'll be working for
The client is a Singaporean-based payment gateway provider.
What requirements you'll need to be eligible
- Good written English.
- Fluency in Chinese or Bahasa Indonesia.
What you'll be doing on the job
- Respond to customer inquiries via CRM platform in a timely, accurate, and professional manner (email & live chat).
- Master the company's product knowledge base to provide correct solutions.
- Triage incoming tickets and route complex technical issues to the appropriate internal teams.
- Maintain a high customer satisfaction rating (CSAT) by ensuring every user feels heard and valued.
Consultant Contact
Sound interesting?
Apply!