group carter sales (trainee broker)

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Native Japanese speakers with experience in the Japanese market or
  Native Bahasa Indonesian speakers with experience in the Indonesian market are highly preferable. 

• Background in travel industry, MICE will be an advantage

• Excellent Communication: Strong verbal and written communication skills are essential to coordinate with clients, operators and other stakeholders (Fluency in English and Mandarin; One other Asia Pacific Language is desirable)

• Customer Service: Providing exceptional customer service is a key part of the role, so interpersonal skills and a customer-centric attitude are important

• Organization: Coordinating private travel involves managing logistics, schedules, and details, so organizational skills and attention to detail are crucial

• Knowledge of Aviation: Some knowledge of aviation regulations, terminology, and procedures can be beneficial

• Problem-Solving: The ability to handle unexpected situations and resolve issues is important in this role

• Working under pressure: Ability to multi-task, prioritise and manage tasks effectively and with a sense of urgency

• Computer Skills: Proficiency in using software for charter bookings, communication, and data management

What you'll be doing on the job

• Working within Charter Team, your main responsibilities would be to ensure that private charter flights are managed from initial enquiry, quotation, booking of aircraft to the completion of the charter

• Build and maintain relationships with key travel bookers over your assigned client portfolio

• Build and maintain relationships with operators

• Assist in growing operator database and ensure operator and fleet data is accurate and up to date

• Manage charter requests from clients in a timely manner

• Manage and communicate all booking changes as required

• Create flight briefs and post flight reports

• Ensure all flight bookings adhere to our legal and compliance guidelines

• Manage client and supplier invoicing requirements

• Adhoc reporting requested by clients

• Domestic travel may be required from time to time to visit clients and operators

• Assisting brokers with adhoc tasks from time to time

• The role requires flexible working hours. From time to time you may be required to work outside of standard business hours

Consultant Contact