Overview
|
Job-type |
Full-Time |
|
Job Category |
Logistics |
|
Industries |
Services |
|
Salary |
MYR 3,000
- 4,500
/Month
|
Who you'll be working for
A major transport and logistics provider offering air freight, sea freight, road transport, and warehousing solutions
What requirements you'll need to be eligible
Experience & Education
- With at least 2 year of working experience in a relevant experience in sea freight or freight forwarding industry will be preference
- Proficient in computer software such as MS Excel, Word, PowerPoint and Email
- Intermediate to advanced MSO applications
What you'll be doing on the job
Key Tasks
- Registration of shipments – shipment information entry into the forwarding system, CW1 on time and accurately. • Monitor all incoming shipment from CW1 with carrier website or portnet on the estimate arrival details.
- Update all systems- internal/ external with shipment data and other customer specific systems. • Creation of Ocean Freight forwarding documents, e.g. prepare arrival notice, DO release for carrier/CFS and Cartage Advice etc.
- Ensure all security arrangements and procedures are met
- Verification of the completeness and accuracy of all forwarding documents
- Ensure all dangerous goods/hazardous cargo documents are in place and procedures are met with approval from carrier where necessary
- Work and Monitor Permit Declaration activity with permit declaration vendor
- Coordination of customer booking requests at origin and destination (call forward)
- Close coordination and booking with carrier(s) and haulier(s) on shipments arrival, release and delivery
- Follow irregularity handling procedures with the Destination/Origins.
- Escalation of all impediments to processing to direct reporting manager.
- Adherence to customer specific SOPs.
- Communicate all cargo related incidents to customer service/ external brokerage house (short shipment, damages, misrouted, missed vessel)
- Adherence to Global standard processes /procedures and to Corporate Standard & Governance policies.
- Initiate and follow up on cargo and insurance claims with customers/surveyors and other DSV partner country houses on damaged or missing cargo
- Engage and initiate discussion with local and regional procurement on rates and space
- Backup for the other team members as when necessary
- Sorting and uploading of documents into eDoc timely
- Maintain accountability and accuracy for updating and meeting deadlines for monthly reports required by customers
- Ensure timely invoicing of shipment as per company KPI
- Release invoices to customers with supporting document according to requirement or SOP
- Ensure payment collection prior release of shipment(s) for customer(s) under cash term.
- Ensure shipment costs are updated correctly in CW1
- Verify vendor/intercompany invoices and raise disputes for incorrect invoices
- Handle dispute and queries from customers and DSV overseas offices on billing matters and resolve them in a timely manner.
- Monitor and update respective sale personnel on the validity date of all customers’ quotations
- Participate in company projects and initiatives as required
Consultant Contact
Sound interesting?
Apply!
