technical operations manager

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Candidate must possess at least bachelor’s degree in electrical and electronic engineering or related field.
• Being a team player, bringing can-do innovation and commitment to the support service and system development.
• Preferably a manager specializing in managing complex Data Centre project delivery, lifecycle of software development, Data Centre Operation or equivalent.
• Strong analytical skills, problem solving skills and interpersonal skills.
• Good organizer, ability to prioritize workload and work with tight deadline.

What you'll be doing on the job

• Manage and lead the Hawkeye department to deliver quality and efficient preventive maintenance services and project implementation to our customers.
• Manage and Lead Hawkeye Software development team to continue developing DCIM Software.
• Maintain support services by meeting the customer’s Service Level Agreement (SLA) terms and conditions.
• Handling customer complaints or any major incidents such as equipment and or system failure.
• Set KPI for engineers and software developers and keep track of their performance.
• Ensure all engineers are observing and practice safety measures at all times.
• Perform other work as instructed by superior when required.

Consultant Contact